My wife and I had a long discussion about Integrity the other day. Apparently her supervisor had made a serious error and had accidentally leaked highly valuable information about a current project the company had been working on for the last two years.
The leak happened over a year ago and was just sitting there on the web for everyone, including competitors, to see. My wife had just joined her new company and within a month she discovered the error. She also knew that no one in the company, including the owner, was aware of the error.
The owner of the company made it very clear to my wife that she wanted to be kept in the loop on all issues, good or bad. And that this directive trumped any directive from any supervisor over my wife. My wife promised the owner complete transparency and would be forthcoming on all issues.
But now here she was torn between what to do. She knew if she forced her supervisor to come forward it could mean almost certain termination of her supervisor. To not come forward would mean breaking her promise to the owner that hired her and was trusting her to protect the company and its new product.
Possibly bringing herself down as complicit since she knew of the error and chose not to reveal but instead cover up or sit on the information.
I tried my best to help her either way. I knew she was going to have to do whatever it was that made her who she is. If she needed the supervisor to come clean, I painted the owner as a compassionate leader. If you bring a problem to the owner rather than letting them find out on their own, you stand a better chance of forgiveness.
I also wanted to give her an out. There is the chance the leak falls of deaf ears or if it is seen by the competition, they may not be in a position to take advantage. And the company still crosses the finish line first.
I knew this would be a tough one: compassion to someone with a family and a tough job market. My wife couldn't bear the thought of getting someone fired. Verses responsibility to the owner, to whom she promised loyalty and transparency. Possibly letting the competition get the best of them. And then eventually the owner would find out why. Imagine that aftermath...
Well the good news is my wife convinced her supervisor to come forward. The supervisor despite being terrified of the owner confessed to the error. And to the supervisors surprise the owner showed remarkable restraint and leadership.
Only time will tell whether the company successfully launched their new product first. But at least they are a strong team again.
We all have times in our lives where we have to make hard decisions. But once you realize who you really are, it does make those decisions a lot easier.
Let's make a difference!
Your Partner,
Hugh
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